Shipping policy
Shipping Policy
Thank you for shopping with OLG Store (operated by OLG Co., Ltd.).
We are committed to providing fast and reliable delivery service to our customers across the United States.
Order Processing Time
Orders are typically processed and shipped within 1–2 business days (excluding weekends and holidays). Once your order is shipped, you will receive an email confirmation with tracking details.
Estimated Delivery Times
We offer one standard free shipping option to all U.S. destinations. Estimated delivery times vary by location:
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3–7 business days depending on your shipping address
Note: Delivery times may vary depending on your location, order volume, or courier service availability.
Shipping Costs
Shipping is free for all U.S. orders.
Delivery Coverage
We currently ship to all 50 states in the United States. If you experience issues placing an order for your location, please contact us.
Incorrect or Incomplete Address
Please ensure all shipping details are entered accurately. We are not responsible for delays or delivery failures resulting from incorrect or incomplete addresses provided by the customer.
Carrier and Fulfillment
Orders are fulfilled using trusted logistics partners to ensure your order arrives safely and on time. Our fulfillment structure may change depending on operational needs (e.g., 3PL or fulfillment center updates).
Customer Service
If you have any questions about your shipment, please reach out to us at:
Email: info@olgstore.com